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B2B National Accounts Manager


Based in Toledo, Ohio, Libbey Inc. is one of the largest glass tableware manufacturers in the world. Libbey operates manufacturing plants in the U.S., Mexico, China, Portugal and the Netherlands. In existence since 1818, the company supplies tabletop products to retail, foodservice and business-to-business customers in over 100 countries. Additional information is available at


The National Account Sales Manager is responsible for developing and maintaining strong B2B customer relationships for a $15-20mm+ east/southeast territory, offering outstanding customer service, successfully selling Libbey marketing programs, products and promotions in the B2B channel, and achieving established sales goals.


Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience. The National Account Sales Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide.



  • Overall planning to drive sales growth and profit optimization in the B2B channel
  • Grow business with existing customers, and develop new business through successful prospecting strategies
  • Collaborate with the B2B sales leaders on alignment of account planning strategy and goals
  • Develop collaborative customer relationships and regularly work with buyers/stakeholders
  • Leverage Libbey’s pricing, inventory and new item development systems
  • Partner with forecasters/planners for efficient production planning and customer service
  • Conduct market research and analysis to understand customer needs and identify opportunities for new business
  • Utilize Libbey’s prospecting tools and systems
  • Design effective sales tools including presentations, samples, reports, etc.
  • Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
  • Lead and/or play an active role is sales, and occasionally non-sales related, projects
  • Attend Libbey sales & business meetings, training events and Industry Trade shows (including International Housewares Show, Chicago, IL and New York Tabletop Spring & Fall shows)


Requirements & Qualifications:

  • Bachelor’s degree required
  • Minimum of 3-5 years of relevant work experience in a similar position; Foodservice, Retail or B2B sales experience required
  • Proven ability to function independently, and within a team, to develop new business within new and existing clients
  • Managing and balancing customer needs and expectations in accordance with profitability requirements and customer service philosophy
  • Setting account goals and deliverables; analyzing trends and confirming success of deliverables
  • Prior successful experience in field sales, preferably with a national or large regional strategic account
  • Ability to travel up to 50% of the time
  • Ability to collaborate with, and lead others
  • Self-motivated, resourceful team player, with excellent organization and multitasking skills, along with high attention to detail
  • Proficient Microsoft Office capabilities
  • Possession of a valid state driver’s license and clean driving record are required


Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, creed, age, religion, sex, national origin, citizenship, genetic information, sexual orientation, marital status, gender identity, disability, protected veteran status or any other federal, state, or local protected class.