National Accounts Manager, Retail Channel

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Based in Toledo, Ohio, Libbey Inc. is one of the largest glass tableware manufacturers in the world. Libbey operates manufacturing plants in the U.S., Mexico, China, Portugal and the Netherlands. In existence since 1818, the company supplies tabletop products to retail, foodservice and business-to-business customers in over 100 countries. Additional information is available at

The Retail National Accounts Manager is responsible for developing and maintaining strong customer relationships, offering outstanding customer service, successfully selling Libbey marketing programs, products and promotions in the retail channel, and achieving established sales goals.

Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience. The Retail National Accounts Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide.


  • Overall planning to drive sales growth and profit optimization in the retail channel
  • Grow business with existing customers, and develop new business through successful prospecting strategies
  • Collaborate with sales management on alignment of account planning strategy and goals
  • Develop collaborative customer relationships and regularly work with buyers/stakeholders
  • Leverage Libbey’s pricing, inventory and new item development systems
  • Partner with forecasters/planners for efficient production planning and customer service
  • Conduct market research and analysis to understand customer needs and identify opportunities for new business
  • Utilize Libbey’s prospecting tools and systems
  • Design effective sales tools including presentations, samples, reports, etc.
  • Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
  • Lead and/or play an active role is sales, and occasionally non-sales related, projects
  • Attend Libbey sales & business meetings, training events and Industry Trade shows (including International Housewares Show, Chicago, IL and New York Tabletop Spring & Fall shows)

Requirements & qualifications:

  • Bachelor’s degree preferred, or equivalent work experience
  • Work requires travel to current/prospective customers, trade shows, and Libbey events or training. This requires a valid driver’s license and clean driving record.
  • Proven sales background working with retail and/or foodservice customers
  • Ability to collaborate with, and lead others
  • Ability to develop and deliver presentations
  • Strong interpersonal communication skills
  • Strong organization skills
  • Must maintain a professional appearance and portray a positive company image


Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, creed, age, religion, sex, national origin, citizenship, genetic information, sexual orientation, marital status, gender identity, disability, protected veteran status or any other federal, state, or local protected class.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Marketing Manager, Manager, Market Research, Marketing, Management

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