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Retail National Accounts Manager


Based in Toledo, Ohio, Libbey Inc. is one of the largest glass tableware manufacturers in the world. Libbey operates manufacturing plants in the U.S., Mexico, China, Portugal and the Netherlands. In existence since 1818, the company supplies tabletop products to retail, foodservice and business-to-business customers in over 100 countries. Additional information is available at


The Retail National Accounts Manager is responsible for developing and maintaining a strong customer relationship with one of our largest retailers, Walmart and Successful candidates will offer outstanding customer service, successfully sell Libbey marketing programs, products and promotions and achieve established sales goals.


Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience. The Retail National Accounts Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide.



  • Overall planning to drive sales growth and profit optimization in the retail channel
  • Grow business with Walmart and, work to expand into new categories, and develop new business through successful prospecting strategies
  • Collaborate with the Director and VP, Retail National Accounts on alignment of account planning strategy and goals
  • Develop collaborative customer relationships and regularly work with buyers/stakeholders
  • Leverage Libbey’s pricing, inventory and new item development systems
  • Partner with analyst, forecasters/planners for efficient production planning and customer service
  • Conduct market research and analysis to understand customer needs and identify opportunities for new business
  • Utilize Libbey’s CRM tool and systems
  • Design effective sales tools including presentations, samples, reports, etc.
  • Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
  • Lead and/or play an active role in sales and occasionally non-sales related projects
  • Attend Libbey sales & business meetings, training events and Industry Trade shows (including New York Tabletop Spring & Fall shows)


Requirements & Qualifications:

  • Bachelor’s degree preferred, or equivalent work experience
  • Work requires travel to current/prospective customers, trade shows, and Libbey events or training. This requires a valid driver’s license and clean driving record.
  • Proven sales background working with retail customers, particularly Walmart
  • Ability to collaborate with, and lead others
  • Ability to develop and deliver presentations
  • Strong interpersonal communication skills
  • Strong organization skills
  • Must maintain a professional appearance and portray a positive company image


Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, creed, age, religion, sex, national origin, citizenship, genetic information, sexual orientation, marital status, gender identity, disability, protected veteran status or any other federal, state, or local protected class.