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HR Generalist

Shreveport, LA, US, 71109


Based in Toledo, Ohio, Libbey Inc. is one of the largest glass tableware manufacturers in the world. Libbey operates manufacturing plants in the U.S., Mexico, China, Portugal and the Netherlands. In existence since 1818, the company supplies tabletop products to retail, foodservice and business-to-business customers in over 100 countries. Additional information is available at

The HR Generalist is responsible for delivering exceptional HR customer support, in alignment with business strategy and plant initiatives for Libbey’s Shreveport, LA manufacturing facility.


We Lead

  • Oversight of programs to attract, evaluate, on-board, train and develop employees for all levels of the organization locally
  • Ensure ongoing compliance with policies and mitigate risk by consulting with the legal department as required
  • Provide consultation and guidance to salary groups on company policies and procedures
  • Support the labor relations strategy / initiatives, manage the grievance process and support contract negotiations
    • Keep HR Manager informed of grievance statuses and assist in preparing Fourth Step Grievance prep packet for Plant and HR Manager
  • Investigate and answer all second step grievances at the facility
  • In tandem with the HR Manager, investigate alleged claims that may violate corporate policy, law and / or ethics policy
  • Maintain documentation, notes, and paperwork associated with grievances and investigations

We Improve

  • Work in coordination with the broader HR team to identify and implement effective training and development solutions
  • Coach salary group to drive the behaviors expected to support plant strategies
  • Support and deliver HR communications timely
  • Provide routine reporting on key HR metrics
  • Partner with departments to proactively prevent and manage employee relations issues, including fair and consistent application of policies and disciplinary action
  • Recommend new policies and practices to support continuous improvement and cost reduction

We Nurture

  • Monitor effectiveness of employee development programs and provide recommendations
  • Participate and oversee annual United Way Campaign drives and associated committees
  • Supports safety initiatives
  • Support other employee programs as needed
  • Provide plant support in customer service

Requirements and Qualifications

  • Minimum 3 - 5 years of HR experience. Some manufacturing experience preferred.
  • Experience in a union environment helpful
  • Bachelor's degree (Business Administration / Human Resources)
  • Understanding and knowledge of human resource practices in recruitment, employee / labor relations, employee development, performance management, policy administration, benefits administration and training
  • Proficient written, verbal and presentation skills
  • Ability to work collaboratively and effectively work with others
  • Knowledge of state and federal employment regulations and record keeping requirements
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Must have a customer service focus
  • Strong attention to detail and follow-through
  • Professional integrity and the ability to maintain confidential information
  • Ability to multi-task, remain highly organized and thrive in a deadline-driven environment
  • Confidence in communication - verbally, written, large groups and one on one

Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, creed, age, religion, sex, national origin, citizenship, genetic information, sexual orientation, marital status, gender identity, disability, protected veteran status or any other federal, state, or local protected class.

Nearest Major Market: Shreveport

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