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Territory Sales Manager, New York City



Based in Toledo, Ohio, Libbey Inc. is one of the largest glass tableware manufacturers in the world. Libbey operates manufacturing plants in the U.S., Mexico, China, Portugal and the Netherlands. In existence since 1818, the company supplies tabletop products to retail, foodservice and business-to-business customers in over 100 countries. Additional information is available at

The New York City Territory Sales Manager will be responsible for leading and driving all sales initiatives, within a defined geographical territory, for Libbey’s foodservice channel. This includes maintaining and growing existing accounts, and actively managing the sales pipeline process, to identify and convert new business opportunities. The New York City Territory Sales Manager will be responsible for maintaining strong customer relationships, offering outstanding customer service and successfully selling Libbey’s marketing programs, products and promotions at the distributor and end user level.

Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience. The New York City Territory Sales Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide. If you have a passion for winning, we want you on our team!


  • Technical and functional subject matter expert responsible for planning, coordination, requirements gathering, business analysis, project monitoring, project status reporting, and development and implementation of small to medium business solutions
  • Independently develop an annual territory sales plan, to achieve and exceed planned sales targets
  • Drive successful development of new business opportunities
  • Successfully maintain and grow territory business with existing customers, primarily at the end user level
  • Collaborate with customers and the sales leadership team to develop business plans and targets for foodservice growth
  • Successfully utilize technology to manage customers and prospects, and provide feedback for continuous improvements (CRM database and other sales pipeline planning and review tools)
  • Coordinate and execute sales efforts to integrate with Libbey marketing activities, such as product launches, promotions, advertising, merchandising, etc.
  • Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
  • Partner with other sales team members, engineering, new product development, and other departments, to achieve company goals and meet customer needs
  • Collaborate with Libbey Customer Service to proactively resolve any issues immediately
  • Train customers on Libbey products and range of value-added services
  • Submit credible, accurate forecasts of monthly sales volume, based on customer business plans, inventory builds, product mix and growth objectives
  • Participate in customer trade shows and sales meetings, assist with payment collections, address service and shipping related concerns, etc.

Requirements & Qualifications:

  • Bachelor’s degree preferred, or equivalent work experience
  • 3-5 years of direct selling experience in the food service and/or hospitality industry, preferred
  • Forecasting and business planning experience
  • Strong negotiations skills and ability to persuade and influence others
  • Ability to develop and deliver compelling business presentations
  • Strong communication and organization skills
  • Work requires travel to current/prospective customers, trade shows, and Libbey events or training. This requires a valid driver’s license and clean driving record
  • Ability to travel 50-75%

Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, creed, age, religion, sex, national origin, citizenship, genetic information, sexual orientation, marital status, gender identity, disability, protected veteran status or any other federal, state, or local protected class.

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