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Foodservice Channel Manager

Toledo, OH, US, 43604 Columbus, OH, US, 43219


Based in Toledo, Ohio, Libbey Inc. is one of the largest glass tableware manufacturers in the world. Libbey operates manufacturing plants in the U.S., Mexico, China, Portugal and the Netherlands. In existence since 1818, the company supplies tabletop products to retail, foodservice and business-to-business customers in over 100 countries. Additional information is available at

The Foodservice Channel Manager will serve as the primary marketing contact for Libbey’s sales team, with designated Libbey customers and channels, responsible for the execution of category positioning, strategy and assortment development in collaboration with internal cross-functional teams.

The Foodservice Channel Manager will work closely with sales, category and marketing teams to drive significant profitable business growth. This position will also be responsible for analyzing and interpreting sales/profit, industry, distributor, operator (end users) and competitive data to support daily decision-making, as well as product and marketing communications support.


  • Develop deep, expert understanding of assigned channel(s), market segment and key business drivers, such as pricing, product/customer experience, competition, etc.
  • Understand the market with respect to the overall industry, GPO’s, distributors, operators (end users) as well as competition, price points, etc.
  • Direct channel assortment differentiation and manage channel conflict by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
  • Develop an annual strategic plan with sales and product marketing managers to establish priorities, achieve maximum growth and meet or exceed Annual Operating Plan goals
  • In partnership with the sales teams, help develop and deliver the sales forecast for assigned channel(s)
  • Evaluate ROI and effectiveness of private label programs and execute those that profitably benefit Libbey’s market strength and leadership
  • Establish productive, professional relationships with key personnel in channel accounts and internally
  • Establish consistent, effective communication with product management to ensure customer requirements and market opportunities are captured in the product development process
  • Work with designated outside agencies and internal personnel to develop appropriate marketing materials as assigned.
  • Responsible for channel strategies leveraging channel issues, opportunities, trends and insights
  • Aid channel Sales leaders with meeting preparations, presentation and other assistance as needed
  • Manage sponsorship and channel trade show opportunities – registration, product selection and ordering, coordination of displays and other logistics
  • Manage channel and customer level analytics, including P&L

Requirements & Qualifications:

  • Bachelor’s Degree required, in business administration, marketing or a related field; MBA preferred
  • 5+ years of experience in successfully driving integrated channel sales and marketing strategies, plans, programs and operations to drive revenue growth
  • Channel management experience required
  • Demonstrated understanding of designated channels preferred – experience in the foodservice channel strongly preferred
  • Ability to manage budgets, measure marketing effectiveness and efficiency to ensure delivering on corporate profitability goals
  • Ability to understand and synthesize financial, analytical and insight research to create actionable insights
  • Proven track record in leading and working effectively with cross-functional teams
  • Proven track record of success in working independently, meeting project objectives/deadlines and managing multiple tasks simultaneously
  • Strong Microsoft Excel, Word and PowerPoint skills

Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, creed, age, religion, sex, national origin, citizenship, genetic information, sexual orientation, marital status, gender identity, disability, protected veteran status or any other federal, state, or local protected class.

Nearest Major Market: Toledo

Job Segment: Outside Sales, Manager, Marketing Manager, Marketing Communications, Communications, Sales, Management, Marketing